Buyer's Protection

At Grossil.com, Every buyer is 100% Protected on all transactions they do and ensures better Comfort of Virtual world shopping.

 

We believe in building Trust by Providing better services, Best quality, 100% Genuine and Reliable Products.

 

We assure that the merchants associated with us are top rated and are known for their quality products and services.

 

We assure that the products you buy from our website are authentic, best quality and are sold at best possible Price, Making affordable to all.

 

We Protects buyers by providing Payment security, maintaining Product quality, Ensuring easy replacement and allowing verified Merchants to sell online.

 

Payments Security

The payment made by you is released to Merchant after Product delivery and your satisfaction.

 

Product Quality

We assure best quality, 100% Genuine Products sold by our Merchants.

 

Easy Replacement

We Provide Easy Replacement facility for wrongly described Merchandise, or wrong size, quantity colour etc.

 

Verified Merchants

All the Merchants are verified before their products are sold in our website.

 

At Grossil, we believe that customer satisfaction is key therefore we stand behind all merchandise bought from our marketplace. We will replace any order within 7 days of delivery, with free return shipping if you receive a product which is not as per the specifications ordered by you,

  •                      Wrong Size,
  •                      Wrong Color,
  •                      Wrong Style,
  •                      Wrong Quantity,
  •                      Missing Parts/Accessories,
  •                      Defective,
  •                      Dead On Arrival,
  •                      Damaged, Or
  •                      Significantly different from the description given by the merchant


Also make sure that the merchandise has not been used/worn or altered/tampered with, as well as is accompanied by its original price tag and packing slip. Please contact our customer support, so we can help you to process your return process.